Mira CRM

  • +50%

Increased sales productivity

Seeking to streamline their sales processes, improve patient data management, and boost internal communication, Mira Clinic collaborated with Owlio to develop a customized CRM system tailored to their unique needs.

Our team worked closely with Mira Clinic to design and implement an intuitive CRM solution that automated routine tasks, enhanced customer support, and provided valuable insights through detailed analytics and reporting.

About Mira Clinic

Mira Clinic is one of Turkey’s most promising medical clinics, with more than ten years of experience in cosmetic dentistry, hair transplantation, and plastic surgery. They cater to patients from all over the world, with a focus on Europe, North Africa, and the Middle East, offering a trustworthy and comprehensive health experience.

The challenge

As the clinic expanded and the sales team grew quickly, managing patients’ data became complicated. This includes:

  • Taking much time and resources in handling some daily tasks manually. 
  • Difficulty in managing and storing patient data.
  • Poor internal communication. 
  • Ineffective customer support and slow response.  
  • Lack of insights and poor monitoring system
Services Used:
STRENGTH IN Owlio

Business impact

Since collaborating with Owlio, Mira Clinic has experienced a significant surge in organic search traffic to their website, leading to higher conversion rates and an increase in patient inquiries and appointment bookings.

By leveraging our expertise and data-driven insights, Mira Clinic has successfully optimized their digital strategy, ensuring a more efficient marketing spend and exceptional results.

198%

Enhanced customer satisfaction

20%

Improved lead conversion rates

160%

Faster response times

The Solutions

  1. We developed a customized CRM system for Mira clinic to be able to manage the entire sale process effectively. The CRM app provides:
  • Managing all patients’ information with easy access to anyone in the company.
  • Streamlining the sales process and automating routine tasks. 
  • Providing detailed analytics and regular reports for management.
  • Achieving more effective customer segmentation
  • Simplifying communication with customers and internal collaboration. 
  1. We created a system that meticulously records patients’ medical conditions and schedules medical appointments inside the clinic.
The Results
  • A better customer satisfaction
  • A higher sales and productivity
  • A stronger customer loyalty
  • Lower cost and effort
  • More efficient internal and external communication

40 %

Increased sales productivity

236 %

Improved customer response time

131 %

Enhanced internal communication efficiency